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Telephone: 01476 40 60 80 *
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Out of hours/emergency number: 01476 40 60 40
Our local offices:
Grantham - All services are available by appointment only 9am to 1pm, these can be made by contacting us. A number of self-serve stations will also be available for customers without digital access at home to complete online tasks transactions and access online portals such as Council Tax, Choice Based Lettings, Licensing and Planning. Post box available for document drop off, collected three times a week.
Bourne - Open for Library services as well as Council appointments that can be made by contacting us. Post box available for document drop off, collected weekly.
* We may record calls to and from our Customer Services team, our Council Tax team or our Benefits teams. Our aim is to ensure we continually provide the highest levels of service to our customers, and by recording calls, we have an invaluable tool to help in training and development. Being able to record and replay calls also enables us to resolve any issues more quickly and effectively, and may help to detect and prevent fraud.
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Office |
Public visiting (pre-booked appointments only) |
Contact us by telephone |
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Grantham Postal Address: |
Our new Customer Service Centre will be located next to the Savoy Cinema, St Catherine's Road, Grantham, NG31 6TT from Monday 14th October 2024
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Bourne Address: *Access is from the car park side of the building adjacent to M&S |
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As above |